Privacy Policy

Information We Collect

When you use EmberSignals, we collect the following information:

• Account Information: Your email address for authentication and alert delivery
• Alert Preferences: Stock tickers, RSI thresholds, and notification settings you configure
• Usage Data: How you interact with our service, including login times and feature usage
• Payment Information: Processed securely through Stripe (we don't store credit card details)

How We Use Your Information

We use your information to:

• Provide trading signal alerts via email
• Authenticate your account and maintain security
• Process subscription payments
• Improve our service and user experience
• Send important service updates (you can opt out of marketing emails)

Information Sharing

We do not sell, trade, or share your personal information with third parties, except:

• Service Providers: We use trusted services like Supabase (database), Resend (emails), and Stripe (payments)
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In the event of a merger or acquisition

Data Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission using HTTPS
• Secure database storage with Supabase
• Regular security updates and monitoring
• Limited access to personal data by authorized personnel only

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request account deletion at any time by contacting us.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Export your alert history
• Opt out of marketing communications

Cookies and Tracking

We use essential cookies for authentication and service functionality. We do not use tracking cookies for advertising purposes.

Third-Party Services

Our service integrates with:

• Yahoo Finance: For real-time stock data (no personal data shared)
• Supabase: For secure data storage and authentication
• Resend: For email delivery
• Stripe: For payment processing

Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect information from children under 18.

International Users

Our servers are located in the United States. By using our service, you consent to the transfer of your information to the US.

Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify users of significant changes via email or service announcements.

Contact Us

If you have questions about this privacy policy, please contact us at support@embersignals.com